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Accessibility

At Australian Mutual Bank, we’re committed to making our banking services accessible, welcoming, and inclusive for all. We aim to continuously improve accessibility to support the diverse needs of our members.

Phone assistance

Call Australian Mutual Bank

Call us on 13 61 91 (within Australia) or +61 2 9678 2111 (International). We're available Monday - Friday: 8:00am - 7:00pm and Saturday 8.30am - 11.30am (Sydney, NSW time)

Translating & Interpreting Service (TIS National)

We have some internal translators should you require them, that speak the following languages: Arabic, Greek, Cypriot, Italian and Serbian. Otherwise, you can visit TIS National which is an interpreting service provided by the Department of Home Affairs for people with limited English proficiency.

National Relay Service (NRS)

The National Relay Service (NRS) can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.

Banking support

You can also take care of your banking needs from the comfort of your own home with a range of easy and secure online services, allowing you to access your accounts 24/7. If you require assistance with these services, our friendly staff are here to help.

Try our Mobile Banking App


iOS & Android available. 

App store  Google Play 

Access your accounts via Internet Banking


Our Internet Banking platform gives you secure access to your accounts online 24 hours a day, seven days a week at your convenience whether you are at home or on the go.

Commitment to improvement

Accessibility is an ongoing journey. We are committed to regularly reviewing and improving our services based on member feedback, changes in technology, and best practices in inclusive design. If you encounter any barriers while using our services or have suggestions for improvement, we encourage you to reach out.

Why choose Australian Mutual Bank?

  • 100% Customer owned

    On becoming a member of our bank, you're not just a customer, you're an owner!

  • Ethical banking

    The benefit of our members, society, and the planet drives everything we do

  • Friendly service

    Our number one goal is to give you the best overall banking experience we can

  • Safe and secure

    Eligible deposits are protected by the Financial Claims Scheme

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Australian Mutual Bank acknowledges the Traditional Owners and Custodians of the land where our office is located in Surry Hills, Sydney as the Gadigal people of the Eora Nation. We further acknowledge the Traditional Owners and Custodians of Country from where our members and employees reside.

We extend our deep respect to Elders, past and present, and emerging Community leaders for maintaining enduring connections that protect and care for Country for a sustainable future.

Disclosures | Security | Privacy | BSB: 611 100

Australian Mutual Bank is a division of Teachers Mutual Bank Limited.

For products and services, conditions, fees and charges apply. These may change or we may introduce new features or fees and charges in the future. Full details are available on this website or on request. Lending criteria apply to approval of credit products. This information is general in nature and does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Unless otherwise specified, the products and services described on this website are available only in Australia from or through Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL and Australian Credit Licence 238981.

© 2026 Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence 238981